Driving $850K+ in Energy Savings While Managing $2.5M in Monthly Utility Spend
At Home, a national home décor retailer, partnered with GETCHOICE! to optimize energy procurement and centralize utility operations across a rapidly expanding portfolio.
The Challenge
At Home’s energy procurement strategy was primarily executed at contract expiration, limiting the ability to optimize pricing based on market conditions. Credit constraints further restricted access
to competitive wholesale energy contracts. At the same time, rapid store expansion required ongoing coordination of meter setup and utility account activation across multiple suppliers. The growing volume of utility invoices placed increasing strain on internal accounting resources, as processing remained largely manual and time-sensitive.
The Solution
GETCHOICE! implemented a centralized operating model spanning procurement, utility operations, and technology. Procurement execution shifted to a market-based strategy leveraging wholesale access to optimize contract timing and pricing. Utility operations were consolidated through dedicated coordination of meter setup, supplier communication, and contract management across all locations. Invoice processing and payment were centralized through the implementation of GET: Smart Management Technology platform, enabling automated intake and validation across all formats. The platform also provided access to usage and demand data, with reporting integrated into ENERGY STAR Portfolio Manager to support benchmarking and sustainability tracking.
Key Takeaways
By centralizing utility operations and procurement, GETCHOICE! enabled At Home to reduce administrative burden, improve procurement outcomes, and gain clear financial visibility across its national portfolio.
